PRIVACY POLICY
Camino Rose Pty Ltd Privacy Policy
Effective Date: 18 July 2023
At Camino Rose Pty Ltd (ACN 654 699 224), hereinafter referred to as "Camino Rose," "we," "our," or "us," we value and respect your privacy. This Privacy Policy outlines how we protect and handle your personal information when you interact with us through our website, mobile applications, and any products or services provided by Camino Rose.
- Scope
This Privacy Policy applies to all personal information collected, used, held, and disclosed by Camino Rose through the use of our website, mobile applications, online forums or communities, and any products or services offered by us.
- Acknowledgment
By using the Camino Rose website and/or Services, making purchases from us, or agreeing to our Terms and Conditions, you acknowledge that you have read and understood this Privacy Policy. You also consent to the collection, use, holding, and disclosure of your personal information in accordance with this Privacy Policy.
- Purpose
This Privacy Policy aims to provide transparency about how Camino Rose handles personal information, enhance the understanding of the data we collect and how we use it, and clearly communicate our privacy practices.
- Personal Information
In this Privacy Policy, "personal information" refers to information or opinions about an identified individual or an individual who is reasonably identifiable, whether the information is true or not, and whether it is recorded in material form or not. Personal information may include but is not limited to your name, date of birth, gender, address, contact details, payment information, and preferences related to our products and services.
- Collection of Personal Information
We collect your personal information when you interact with us through various channels, including but not limited to visiting our website, making purchases, contacting us through email or phone, participating in promotions, subscribing to newsletters, and engaging with our social media channels.
- Cookies
To improve your experience on our website and provide customized services, we may collect aggregated information through cookies. You can control, refuse, or delete cookies by adjusting your browser settings, but this may impact your access to certain features of our website.
- Use of Personal Information
We use the personal information collected for purposes such as verifying your identity, processing orders, providing customer support, sending marketing communications, delivering products, and improving the quality of our services.
- Direct Marketing Communications
We may contact you for direct marketing communications about our services, but you have the option to opt out at any time.
- Disclosure
We may disclose your personal information to our associated companies, contracted service providers, government and law enforcement agencies where required by law, professional advisors, and third parties for specific purposes related to our products and services.
- Overseas Disclosure
In some instances, we may disclose personal information to overseas recipients for the facilitation of our services.
- Correction and Access to Personal Information
You have the right to request access to and correction of your personal information, and we will take reasonable steps to ensure its accuracy and completeness.
- Storage and Security
We have implemented security measures to protect your personal information from misuse, interference, loss, and unauthorized access.
- External Websites
Our website may contain links to third-party websites, and we are not responsible for their content or privacy practices. Please review the privacy policies of external websites before providing any personal information.
- GDPR Compliance (EU and UK Residents)
If you are a resident of the European Union or the UK, you have specific rights under the GDPR regarding the processing of your personal data. Please refer to sections 15, 16, and 17 for more information.
- Your Rights as an EU or UK Resident
As an EU or UK resident, you have various rights regarding your personal information, including the right to be informed, access, rectification, objection, restriction of processing, erasure, data portability, and the right not to be subject to automated processing.
- Withdrawing Consent
You can withdraw your consent to the collection and processing of your personal data. However, this may affect our ability to provide you with certain services.
- Changes to Privacy Policy
Camino Rose reserves the right to amend or vary this Privacy Policy at any time without notice. Please check this page regularly for updates.
- Contacting Us
If you have questions, comments, or concerns about our Privacy Policy or your personal information, please contact our Customer Experience Manager at:
- Email: charlie@caminorose.com
- Post: PO Box 3722, ROUSE HILL NSW 2155
- Complaints
If you have any complaints about our handling of your personal information, please contact us, and we will respond promptly. If you are not satisfied with our response, you have the right to contact the Office of the Australian Information Commissioner (OAIC).
This is the current Privacy Policy of Camino Rose Pty Ltd. Please be aware that this document is subject to change, and any updates will be posted on our website. For the latest version, visit our website or contact us using the provided details